Here, we will guide you on how to update your subscription payment method.
What payment methods can I update?
We currently accept Visa, Mastercard, American Express (USD only) and PayPal for subscription payments. You can also use American Express with your PayPal account for payment. It's important to note that not all currency is accepted by PayPal. Please visit PayPal for further information or contact PayPal directly if you're having difficulty making a payment with your currency.
You can find more information about accepted payment methods in our help center.
You can change your payment method in the following ways:
|Original payment method||New payment method|
|Credit card||Credit Card|
How do I update my subscription payment method?
If you have an active subscription and wish to update your subscription payment method, then follow the steps below.
- Visit the 'My Account' page.
- Click 'Update Payment Details'.
- Enter your new payment details and complete the process.
- Your new payment method will be billed at the end of your current billing cycle.
If you are having trouble updating your payment method, please contact our customer success team.
What details can I update?
You can only update your payment method here. Things like your billing address and tax information are gathered from your Envato account (SSO). As part of your Envato Elements subscription, you automatically get access to our Envato ecosystem. This means that 1 account can be used on many of our sites without needing to register.
At this time, Envato Elements does not include a feature for updating your billing and personal details.
In order to update your billing or personal details, you’ll need to follow the instructions available in this Help Center article.