Envato Elements subscriptions come with a variety of benefits, but there might be instances when you find it necessary to cancel your plan and close your account.
Please note that when we close your Envato account, you will lose access to all Envato services, including:
- Envato Market: a marketplace for digital assets
- Envato Elements: ongoing subscription for digital assets
- Tuts+: library of tutorials and courses
- Placeit: ongoing subscription with ready-to-use templates
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What happens when my Envato account is closed?
Once we process your request to close your account, please be aware of the following:
- You will no longer be able to log in to your Envato account(s).
- You will not be able to access any purchases or download item updates (for Envato Market).
- You will also lose access to your Envato Elements subscription and all associated downloads.
- You will forfeit any unused Envato Credits (for Envato Market).
- Once your account has been deleted, it cannot be reinstated.
- If you are an Envato author, any items you have for sale on our site(s) will be removed.
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How do I close or delete my Envato Elements account?
To close or delete your Envato Elements account, please get in touch with our Customer Success Team. We value your feedback, so please include any comments you may have had about Envato Elements that may be helpful for us to know.
Make sure you send a request from the email address associated with your Envato Elements account. Otherwise, we may need to ask you a few questions to verify your account ownership.