Envato supports the latest versions of the following web browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Apple Safari
For the best experience, always use the most up-to-date version of your preferred browser. Older browser versions may not fully support the technologies Envato uses for features such as AI tools, asset previews, and file downloads.
Why does my browser version matter for Envato?
Envato uses modern web technologies to power its platform, including its AI creative tools (image, video, music, and voice generation), asset preview players, and download system. These features require a current browser to function correctly.
Using an outdated browser version may result in pages not loading properly, features not appearing, or downloads failing. Keeping your browser updated to the latest version ensures full compatibility with all Envato features.
How do I update my browser to the latest version?
Each browser has a built-in update mechanism that makes keeping your software current straightforward:
- Google Chrome — Go to the three-dot menu, select Help, and click About Google Chrome. Chrome will check for and apply updates automatically.
- Mozilla Firefox — Go to the hamburger menu, select Help, and click About Firefox. Firefox will check for and download updates automatically.
- Microsoft Edge — Go to the three-dot menu, select Help and feedback, and click About Microsoft Edge. Edge will check for updates automatically.
- Apple Safari — Safari updates are delivered through macOS System Updates. Go to System Settings General Software Update to check for the latest version.
Does Envato work on mobile browsers?
Envato can be accessed on mobile browsers, including Chrome for Android and Safari for iOS.
For the most complete experience — particularly when using AI tools or downloading and managing digital assets — a desktop browser is highly recommended.
Frequently asked questions
What should I do if Envato isn't working in my browser?
If you are experiencing rendering or functionality issues with Envato in your browser, try the following troubleshooting steps:
- Make sure your browser is updated to the latest stable release.
- Clear your browser cache and cookies, then reload the page.
- Disable any third-party browser extensions that may be interfering with the page (ad blockers and script blockers are common causes).
- Try accessing Envato in a different supported browser to isolate whether the issue is browser-specific.
If the problem persists after trying the steps above, please contact Envato support with specific details of the browser version you are using and a description of the issue.
Does Envato support Internet Explorer?
No. Internet Explorer is not a supported browser for Envato. Microsoft officially retired Internet Explorer in June 2022. If you are currently using Internet Explorer, please switch to Microsoft Edge, which is its modern replacement and is fully supported by Envato.
Which specific browser version do I need for Envato?
Envato requires the most recent stable release of each supported browser. As browsers update frequently, the simplest way to ensure ongoing compatibility is to enable automatic updates in your respective browser settings.